Saranghae Skincare Reviews

Name: Saranghae Skincare
Address: 2 Sheppard Avenue East, Floor 20, Toronto, Ontario
Rating: 4.81

4.8 Rating 984 Reviews

95 %

of reviewers recommend Saranghae Skincare

4.8

Based on 984 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Saranghae Skincare:

Saranghae is currently the fastest growing Korean skin care brand in North America. Our mission is to help millions of customers around the world feel beautiful with highly effective Korean skin care products and exceptional customer experiences.

Visit Website

Phone:

6473600589

Email:

customercare@lovesaranghae.com

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Saranghae Skincare 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s working for me.. and only been using it for a month now, it does what it says . Product is good especially for matured skin like me I’m 56 and I have dry skin.”

Helpful Report

Posted 3 hours ago

“Like Kathy's review, I too noticed with the new bottles, contents are less. I can understand this decision, as so many other companies, especially food and paper products have decreased content size. It's a bit deceiving, but it will not keep me from buying Saranghae skin care. It truly is the best I've found in the last 5 years using it, and though I switch off with other products, like I do my hair products, I continue to choose Saranghae as my first choice.”

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Posted 1 day ago

Thank you for your review Pamela, We are happy to hear that you are enjoying the new formulation of our Triple Mushroom products. We are so sorry you may had missed out email communication on the update on packing and product formulation that we had sent out to our VIP customers via email. We did have to update the packaging with another manufacturer to create a more environmentally friendly pacakge where as our old ones were not.

Posted 6 hours ago

“I'm deeply concerned that you've changed the container sizes and increased the prices. I've bought Saranghee for years. Example: Nourishing &Moisturizing was g bottle was 3.5 Fl Oz and is now 3,38Fl Oz; Deep Radiance Essence Serum was 1.35 Fl Oz and is now 1.25 Fl Oz. I appreciate that you included two new products in my order along with a brush, but don't you feel it is unfair to your loyal customers to decrease the amount of your product? Now I understand our wacked out leader has imposed tariffs, bur come one,be up front with the changes !”

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Posted 2 days ago

Kathy, the product packaging has been updated along with the formulation for our products that contain the Sang Hwang Mushroom. Instead of one mushroom, it now includes reishi and chaga mushrooms along with added peptides. Now, the product price has not increased. The change in the packaging is to make the package a more recyclable product which this better for the environment.

Posted 6 hours ago

“I have been using their products for several years, and I have never been disappointed!”

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Posted 5 days ago

Thank you Jill for the reviewe and for being al loyal customer with Saranghae / Orora!

Posted 6 hours ago

“Incredible products. I have been a customer for 10 years starting with the Firm & Lift and now use almost all of their products. I will be a customer for life.”

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Posted 1 week ago

“I am in my 60's and have been blessed with naturally good skin, but decided I should start to take care of it a little more. I recently had a facial and bought a cream from South Korea. The cream is perfection! So when I saw these products from Saranghae- I thought I would give them a try since they were from S Korea also. I heard they are high quality and I believe when I apply them to my skin they are! The collagen cream and serum are divine. They are not greasy, light and feel great on my skin. The company even sent 2 additional full sized Orono products to try. Overall, I'm very happy with these and will continue to order them.”

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Posted 1 week ago

“I am a long time user of your skincare products but I have not tried your Aurora products yet. I have been happy with the original skin care products but of course, as I am aging, I am taking in consideration perhaps trying the Aurora products.”

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Posted 1 week ago

“I’m on the second bottle for getting rid of dark spots. There is very little , if any, change in the spots. What do I do now??”

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Posted 1 week ago

“I use & love your cleansing oil. When you sent 2 free full-size products w/my order, I was blown away. Both products are amazing. The regeneration cream is readily absorbed & not heavy. The snail serum -wow😍! Love what it does to my face. And is also easily absorbed. Thank you for products that actually do something for my skin. So far, I love all products I have used from Saranghae! Keep up the great work making women beautiful!! JC”

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Posted 1 week ago

“I love this product 😊”

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Posted 2 weeks ago

“A while ago I shopped from you eye cream 3 bottles. I got a message from you, saying is 20 % off. When I purchased, I didn’t get the discount. I’m disappointed on you!”

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Posted 2 weeks ago

“I have used these products for 5 years and am very pleased with my skin”

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Posted 3 weeks ago

“I love the new lip balm and sunscreen that was enclosed with my purchase. When I first started using Saranghae a few years ago, it was the first set of products that healed the small eczema patches on my face. I've used it since that time. Unfortunately, something went amiss -- has the formulation changed on the Regenerist cream? I used to put it all over my face and when I did that two months ago -- my eyelids burned terribly. My face swelled up and my eyelid skin was parched and flaky like a sunburn. The swelling came and went for over six weeks and my derm doctor and I are going to do a patch test to determine if I have developed an allergy to the product. I did discontinue my subscription and now just buy as I need things because some of the packages contained products I don't use. Plus the fact that Saranghae also stopped providing a true customer service line.”

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Posted 3 weeks ago

“I’m happy with this company so far.”

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Posted 3 weeks ago

“My skin has never felt so smooth!”

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Posted 3 weeks ago

“I love this product. I used Saranghae products about a year ago and then changed to another product. Big mistake. I recently went back to using the saranghhae line. The toner, eye cream, serum and face cream. I'm so glad I did. After two weeks I could see a definite improvement in my skin. I will not stray again.”

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Posted 3 weeks ago

“Long time customer over a decade. Use your 5 Step routine twice a day without fail. People always say my face glows.”

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Posted 4 weeks ago

“It is my great pleasure to write a review of the Saranghae products that I have been using for many years. I have found the Saranghae line to be effective while gentle. I have received many compliments on the condition of my skin at age 68. While some like to say I have good genetics I like to say it is because I use Saranghae. The customer service is excellent. The help they offer is also excellent. I started using Saranghae when they first came on the market. It has been many many years now and I have not regretted one of them. For reference I use the five step cleansing system that has the oil cleanser, the serum, the eye cream, the moisture, the nourishing beauty elixir. I really love the poor minimizing exfoliant, it is so gentle yet effective. I recently purchased their new brush and find it very handy and easy to use. For reference, I have used Shisheido, Bobby Brown, Jane Iredale, Laura Macier, and many other brands that you would find at high-end department stores. Saranghae tops them all. I give heartfelt thanks to the Saranghae family.”

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Posted 1 month ago

“I love Saranghae. I have been completely satisfied with every product I've tried so far.”

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Posted 1 month ago

“Aloha from Hawai'i 🌺 I began using the Advanced Brightening Serum, the Calm & Glow Serum and the Orora Bioactive Collagen Cream. After few weeks later, I started using the cleanser and toner to complete my daily and nighttime routine. I'm going to be 70 next month and continuously get compliments on how great my facial skin looks and how I don't have many wrinkles. My age spots are fading which makes me very happy. Thank you, Peter & Andrea for your safe and very effective products.”

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Posted 1 month ago

Gorgeous! Thank you for taking the time to leave us a review, we greatly appreciate it. A hui hou C.!

Posted 1 month ago

Saranghae Skincare is rated 4.8 based on 984 reviews