Saranghae Skincare Reviews

Name: Saranghae Skincare
Address: 2 Sheppard Avenue East, Floor 20, Toronto, Ontario
Rating: 4.79

4.8 Rating 1,073 Reviews

95 %

of reviewers recommend Saranghae Skincare

4.8

Based on 1,073 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

About Saranghae Skincare:

Saranghae is currently the fastest growing Korean skin care brand in North America. Our mission is to help millions of customers around the world feel beautiful with highly effective Korean skin care products and exceptional customer experiences.

Visit Website

Phone:

6473600589

Email:

customercare@lovesaranghae.com

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Saranghae Skincare 5 star review on 22nd February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Real results. Consistently using every Am and Pm and my skins shows it.”

Saranghae Skincare 5 star review on 4th April 2026

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Posted 2 months ago

Thanks so much Gina, we're so happy with your results and thank you for giving us permission to spread your message. And your skin looks fantastic! :)

Posted 4 weeks ago

“Really amazing sunscreen 🫶🏻🤍”

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Posted 6 days ago

“Most products are good but I was disappointed with the products designed for pore reduction. My pores are not large and I was hoping for better results. I spent a fair amount of money on these products and I thought I could see a difference.”

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Posted 1 week ago

“Me encanto que sean inobadores, sus productos son los mejores para la piel, ustedes si entendieron lo que es calidad, la textura de sus productos es azombrosa, dejan un cambio en la piel desde el primer momento de usarlos, estoy enamorada de su marca y su estupenda calidad ya ustedes son mi marca de cuidado de la piel favorita I loved that you're innovative; your products are the best for the skin. You truly understand what quality is. The texture of your products is amazing; they make a difference to the skin from the very first use. I'm in love with your brand and its superb quality. You've become my favorite skincare brand, and I will definitely continue buying your products. I love them! 🫶🏻👏🏻”

Saranghae Skincare 5 star review on 24th May 2026

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Posted 1 week ago

“I have been using your prducts for YEARS and always get comments in my skin! I LOVE my Saranghe!”

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Posted 1 week ago

“I have been a loyal customer for years now and love the Firm & Lift Regeneration Cream. I am always on the lookout for a sale or code for a percentage off as I live on a tight budget. I do not believe I have ever seen a code or sale on the products I use from Saranghae. Your products are supurb but I am always looking for some advantage or discount following so many years of loyalty. I am not interested in subscription status but would love free shipping once in awhile.”

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Posted 1 week ago

“I was looking for more to whiten& have glass glossy looking on my face . I have used it for so many months my dark spot still noticeably it’s just lighten a bit . Bit only. Do u have a make up that covers my dark spot & have a glass glossy look ?”

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Posted 1 week ago

“I generally loved the product and the concept of combining sunscreen with skin care. It gives me a fabulous glow and it's a great makeup base. It wears well all day and never felt sticky or thick. The only issue I have with the product is the packaging. I had the top screwed on pretty well, but it was lying on its side when I came home later that day and half the contents had leaked out all over my counter. By the way, the packaging looks it looks like you could store it Capeside down like other products with the same design, but you cannot, it will leak out. I still love the product, but it's kind of a pain having to put it in a special location with the cap up so that it doesn't leak out. Hopefully you guys are exploring new packaging I did a TikTok video saying how much I love the product and I'm uploading it here”

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Posted 1 week ago

“Saranghae truly lives up to its name — “Means I Love You.” This sunscreen feels so gentle, lightweight, and nourishing on my skin while giving amazing SPF protection. My skin stays hydrated, glowy, and comfortable all day. Definitely a new favorite!”

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Posted 1 week ago

“I have been using some of the Saranghae products for many years, and I absolutely love them. I was impressed the first time, and I am still impressed with how beautifully your serums and creams are absorbed into the skin. I haven’t tried every brand that's out there, but the ones I have tried don't even come close to the Saranghae line. Kudos to Andrea, Peter, and everyone else who was part of making these products available to us all. Greetings to Peter's mother. ❤️”

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Posted 1 week ago

“I’m a big fan of the brand. Great company. I use the Orora product line. Works well for hypersensitive skin.”

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Posted 1 week ago

“I received 3 products from Saranghae. The dark spot combo and the moisturizer was offered free. LOVE the moisturizer---such a nice consistency and so easily absorbed---skin feels nourished. I think I need more time with the other 2---can't really tell if there is much difference maybe a little fading. I honestly dont know how dark spots could fade without laser treatment of some sort? I dunno...I will keep using it and see...”

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Posted 1 week ago

“Team is very responsive and answered my questions quickly.”

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Posted 1 week ago

“Love this sunscreen and it feels so soft on the skin”

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Posted 1 week ago

“Purchased $132 worth of product from Saranghae Skincare in November, from where I had never had issues getting smaller priced deliveries. I was out of town til February, our complex could not open our mailbox til April, so I assumed it was in there, as the company's website tracker said it was delivered and it was nowhere on the premises - not on my porch, not in the common area, and not with any of the 11 tenants. Upon opening the mailbox there was nothing but letters, and the box was completely full. I still have those letters and can absolutely prove the dates and bulk fit in the months we were unable to open the box. I reviewed my order and remembered that this was a much larger order compared to previous orders (typically just cleanser or cleanser + cream), so it actually would not have fit into the mailbox, which is when I realized it was likely never delivered at all, as it would have been a cleanser set, masks, and free facial brush, all of which would have not fit into my mailbox, because it would have been a package. I reached out to the company to ask if it was perhaps returned to sender. They stated because it was outside the window, they could not assist, and to check with the courier. Despite several attempts to verify who the courier was, they refused to identify the local delivery service and keep insisting they have it marked as delivered. Anyone can provide a link with text stating something was delivered. Their tracking number does not correspond to any local courier services in the US, and they refuse to name any company and insist any tracking would have expired within 6 months, which is absolutely not true - I still have tracking receipts for USPS, UPS, Fedex, DHL and other local carriers spanning years back. What's most concerning is how persistently they refuse to provide that data, or any verifiable evidence of the delivery, as any legitimate courier would be more than happy to confirm that they did indeed deliver the item. Due to their repeated insistence of refusing to aid in a legitimate investigation into the external delivery system, replacement or refund, it appears that this is an instance of fraud.”

Helpful Report

Posted 2 weeks ago

Hello Jayce, This is a direct response from the co-founder. My team has already reached out on Instagram and via email, but for the sake of our customers and future customers who read our reviews, I will respond to your review here as well. We have an excellent customer care team, and we, as a brand, are very understanding of lost orders, and other issues that can arise from shipping to thousands of customers every month. The thing is, most of our customers approach us constructively and with grace. But you started your correspondence 6 months after your order was delivered with venom all over social media, calling us scammers and fraudsters. You were also very disrespectful to our customer care representatives. From myself down to our summer students, we will not tolerate that level of disrespect, full stop. It is unprofessional, uncalled-for, and inhuman. We have relationships with our long-time customers that span a decade. Any one of them will speak about how we treat our customers and how we go the extra mile in so many ways, from replacing lost orders, adding gifts to shipping to vacation destinations even if it's a country that we don't usually ship to. We are very proud of the relationships we've built with our customers over these last 10 years. I can't control what you write online, and frankly, I don't particularly care, but we refuse to be bullied by scammers. Respectfully, Peter Lee Co-founder, CEO Saranghae | Orora

Posted 2 weeks ago

“I never thought my skin could get any better. Then I started using Saranghae Vitamin C, Mucin, Firm & lift, topped with Beauty elixir…oh my days! I’ve never felt so pretty and so confident in my bare skin!”

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Posted 1 month ago

“I have been using Saranghae for about a year now...along with semi-regular facials and just micro needling... I have never gotten so many compliments on my Skin, thanks to you!”

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Posted 1 month ago

“I have been using Saranghae for about a year now...along with semi-regular facials and just micro needling... I have never gotten so many compliments on my Skin, thanks to you!”

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Posted 1 month ago

“I really like this product. I am in my mid 40’s and have been looking for a product that will help my skin with over all complexion. This product keeps my pore in check and definitely gave me a brighter complexion I just wish they had a bigger size!”

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Posted 1 month ago

“I have been using the 5-step process for years! I highly recommend the Saranghae products. Great company, great products, great customer service.”

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Posted 1 month ago

“I fell across this brand of skincare recently totally by accident but am sure glad I did. All the products I have purchased (and I have purchased a few) have been great. The texture is luxurious on the creams and serums. All of the products are easy to use and come with logical, easy to understand instructions. Love them all and I keep trying more. Haven't been using for that long so can't speak to results but have no reason to doubt a positive outcome. I would like to also give a shout out to the customer service ethic that seems to echo in this company. Each order is accompanied by a personal note and I have been gifted free products. Thank you very much.”

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Posted 1 month ago

Saranghae Skincare is rated 4.8 based on 1,073 reviews